FAQ.

Yes, of course.

Yes, we analyse your requests anonymously. Then, when we work together, we will need contact details for billing purposes.

The confidentiality and discretion of our customers is our priority. As far as possible, a single project manager will accompany you and will have access to all your information.

We’ll propose a solution tailored to your needs and advise you on the resources required. Contact us here for a free evaluation!

Our fees are announced before any investigation is carried out. Our fees and costs are clearly invoiced. No costs are added to our invoices without the prior approval of our clients.

Yes, whenever possible Sometimes in order to resolve a certain issue, we cannot know in advance exactly what resources we will need throughout our investigation.

Yes, all our investigators have DS (Department of Security) authorisation or any other specific authorisation required.

Yes, the information gathered can be used in court in Switzerland and abroad.

The duration of an investigation is specific to each case, and we endeavour to operate as quickly as possible.

We offer a guarantee of resources and will guide you in establishing a reliable strategy that delivers results.

Tell us what you need here and we’ll give you free advice.

You will be in constant contact with your project manager. Together you will establish the communication channel that suits you best: Whatsapp, telephone, e-mail, etc. You can also choose to be informed at the end of the assignment.

Yes, we may have to turn down assignments that are impractical, illegal or far-fetched. Acceptances are also made according to our diaries.

These are oral reports or photo files with captions.

No, they are actors chosen on the basis of the dynamics of our team. We never publish photos of our interviewers’ faces.